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FAQs
GENERAL
FBX works with almost every game. Anything using DirectX9-12 or OpenGL should be recordable, as well as some games that use DirectX7-8.
Troubleshooting
We can help, but we need to know more! Do this:
- Click the Windows Start button and search for “FBX”. It should find the “FBX Game Recorder” folder.
- Open it and select the ‘Send a Problem Report’ item
We’ll need to see log files from your PC to figure out what’s going wrong.
- Reproduce the problem
- Go to the Support tab (restart FBX if necessary)
- Send us a report
If you can’t see the overlay, it means FBX can’t record that game.
FBX has been coded to be compatible with a wider range of games than other recorders, but it can be blocked by anti-cheat software or some older games may use technology that it can’t record. We can help:
- Reproduce the problem
- Go to the Support tab and send a report
Select the right encoder – make sure you have a hardware encoder selected if one is available.
Don’t set a higher frame rate than you need – recording at a higher FPS will waste processing power.
Reduce the resolution/quality of the recording – select something other than ‘Original’ for the resolution or reduce the quality setting.
Close unused apps running in the background – they may be competing for system resources (CPU / memory).
Tencent Gaming Buddy has a number of different Rendering settings and whilst any of the DirectX or OpenGL options should be compatible with FBX, we’ve found they can give inconsistent results.
Go to Settings > Engine in Tencent and select “OpenGL+” – this option seems to work best.