FBX Support

Get the most out of FBX

Common questions...

Does FBX work with every game?

FBX records almost every game that uses DirectX 9-12 or OpenGL. It also captures some older games that use DirectX 7-8. 

Will FBX work with my PC?

Yes. You don’t need something new or powerful, but if you’ve got that, FBX takes advantage of it.

Is FBX free?

Yes – but with some limitations.  Recording time is limited to 15 mins for each video and they carry an FBX watermark. Pro plans are available to remove them.

I don't see the Overlay/HUD - what's wrong?

This is usually due to an older game that FBX doesn’t support.

In some cases, an anti-cheat application may be incorrectly blocking FBX – but FBX works great with the major anti-cheat apps, like Battleye, EasyAntiCheat and Punkbuster. 

Either way, we’d like to know – go to the Support tab and send us a report. We’ll check it out. 

FBX is causing lag or dropping frames - why?

One or more of these actions usually improves performance.
Go to the ‘Video’ tab in FBX’s Settings:

Select the right encoder – make sure you have a hardware encoder selected if one is available. 
Don’t set a higher frame rate than you need – recording at a higher FPS will waste processing power.
Reduce the resolution/quality of the recording – select something other than ‘Original’ for the resolution or reduce the quality setting.
Close unused apps running in the background – low free memory or apps competing for CPU are a common cause of problems.

Does FBX record Fortnite, Roblox, Minecraft, LoL, CS:GO, PUBG (on Tencent)?

Yes! 

For PUBG, set Tencent to use “OpenGL+” rendering.