If you are currently unable to open FBX, get the latest version (V3.10) to fix the issue:  Download FBX update

A defect in version 3.9 stops FBX from opening and displays the message: 'Your FBX installation is incomplete'.

FBX will not update automatically to fix this issue. To get the latest version (V3.10), download FBX from this page and install as normal.

A new update is live!

A new update is now available for FBX.


  • Install and upgrading is now much faster
  • Various smaller improvements


  • A problem initializing the webcam could stop FBX from running

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